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AT&T Inc. today announced a three-year, $6.4 million contract with Muzak, a leading provider of music and other customer experience solutions since 1934. The contract will provide services to 40 Muzak locations across the U.S. and support Muzak’s nationwide service network of more than 1,300 employees.
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MINNEAPOLIS—-Amcom Software, the leader in mission-critical communications software, today introduced Amcom WebXchange 7.0, the latest version of its platform for directory, paging and on-call scheduling.
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DALLAS, July 8, 2008 — Calgary Co-operative Association Limited has completed a chain-wide rollout of self-checkout that has enhanced customer service and shopper satisfaction. The new technology from StoreNext Retail Technologies LLC, a subsidiary of Retalix Ltd. , provides additional checkout options for customers at Calgary Co-op’s retail food centers throughout Calgary, Alberta, Canada.
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Axon today announced strong customer momentum for the SAP® for Utilities solutions in the utilities mid-market as Mobile Gas Service Corporation, City of Dallas, and the New York Power Authority join the more than 1,100 global utilities customers using SAP software solutions.
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The TriZetto Group Inc. (NASDAQ: TZIX) today announced its selection of Eliza Corporation’s phone-based, speech-enabled outreach programs as an integrated part of TriZetto’s CareAdvance Enterprise(R) care management application and Healthwise(R) Smart Campaigns.
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NEWPORT BEACH, Calif.–(BUSINESS WIRE)–Jul. 08, 2008–The TriZetto Group Inc. (NASDAQ: TZIX) today announced its selection of Eliza Corporation’s phone-based, speech-enabled outreach programs as an integrated part of TriZetto’s CareAdvance Enterprise(R) care management application and Healthwise(R) Smart Campaigns.
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Avaya Inc. has added innovations in unified communications over wireless networks, and contact center software to improve customer service, to its portfolio of communication applications patents. Avaya is a leading global provider of business communications applications, systems and services.
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Chattanooga State’s new location at Eastgate Town Center will hold its grand opening ceremonies on Tuesday beginning at 10 a.m. The new site is located at 5600 Brainerd Road. The Eastgate site offers affordable, fast-track programs that are conveniently located in a safe environment, officials said.
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The Soul’s All-Arena wide receiver Chris “Money” Jackson was named AFL Offensive Player of the Year today.
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NelsonHall, the leading BPO analyst firm, today announced the results of its “BPO Index” market monitor for the period ending June 2008. NelsonHall’s BPO Index shows that the BPO market has been impacted by the credit crunch with a decline in contract signings as organizations rethink their business and sourcing strategies.