OnState Announces Multi-modal Solution for Technical Support (Business Wire via Yahoo! Finance)

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NEWBURYPORT, Mass.—-OnState Communications, innovating new-generation contact center solutions, today announced a multi-modal call center solution for technical support services. The solution has been adopted by B4 Consulting, an SAP® channel partner that has achieved gold-level status, which uses the OnState CallCenter for Skype to deliver real-time customer support.

April 30, 2008