Japan’s war with China: history, business, finance, outsourcing, politics, culture (cmi santiago)
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Are Japan and China going to have war in the 21st century? How is current affair between the two nations in light of the past Japanese aggressions? What takes to become a leader under globalized finance, trade, outsourcing, wealth, politics, management, and competition?
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Springfield to create 3-1-1 call center (The Republican)
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SPRINGFIELD - In a move geared to make city government easier to reach and more efficient, the Finance Control Board last week authorized creation of a nonemergency telephone number - 3-1-1.
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Call center employee sues for back wages - roanoke.com (Roanoke Times)
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A class-action suit could be filed against Wachovia, which also operates a call center in Roanoke. A federal lawsuit filed last week in Alabama alleges that the nation’s fourth-largest bank failed to pay call center employees for the time required each shift to log on to their computers and related software before taking calls.
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CallCopy And GMT Partner To Strengthen Contact Center Operations (ContactCenterWorld.com)
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Columbus, Ohio - March 28, 2008 - CallCopy, Inc., a provider of quality management and call recording solutions for contact centers, today announced a strategic partnership with GMT Corporation, a provider of workforce management (WFM) and workforce optimization solutions for contact centers.
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Initiate Systems Teams With Pitney Bowes Group 1 Software (CRM Today)
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Initiate Systems, Inc., and Group 1 Software, Inc., a Pitney Bowes company [NYSE: PBI], have announced a strategic alliance to jointly market a master data management (MDM) solution.
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City of Newark, NJ to Implement QScend Technologies’ QAlertâ„¢ CRM System of Non-Emergency (311) Call Center (PRWeb via Yahoo! News)
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QScend Technologies, Inc. announced today that it has been selected to provide the City of Newark, New Jersey, with its QAlertâ„¢ citizen relationship management (CRM) software, a dynamic Web-based tool that enables city call takers to log, automatically route, and manage all citizen service requests.
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Vettro and IRTH Solutions Unveil Integrated Mobile Workforce Applications to Optimize Call Center Operations (Business Wire via Yahoo! Finance)
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NEW YORK & COLUMBUS, Ohio—-Vettro , the global leader in mobile on-demand business applications, today announced a strategic partnership with IRTH Solutions , the leading provider of underground asset protection software, to jointly develop and market robust mobile workforce applications for One Call centers serving underground utility operators, excavators, and locators in Arizona.
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Software Glitch Drops Dakota Co. 911 Calls (FOX 9 News Twin Cities)
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New software at the Dakota County 911 dispatch center is failing to connect some 911 calls to dispatchers, so the center has released an alternate phone number to call.
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Maine Center for Creativity Announces Call for Entries for Art All Around(TM) International Design Competition (Marketwire via Yahoo! Finance)
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The Maine Center for Creativity, a Portland, Maine-based nonprofit dedicated to promoting the growth of the arts and creative industries in Maine, today announced the official call for entries for its Art All Around(TM) international design competition. The grand prize winner will receive a cash prize of up to $30,000 and the winning design will […]
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Get involved (Arizona Daily Star)
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Browse through hundreds of volunteer opportunities at the Volunteer Center of Southern Arizona’s Web site, www. volunteersoaz.org.
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